Detailed billing is not enabled

Description

Ensure that the contact email and telephone information associated with AWS accounts are up to date and mapped to multiple individuals within your organization. An AWS account supports various contact details, which AWS uses to notify the account owner in the event of activities deemed to violate the Acceptable Use Policy or when a potential security compromise is detected by the AWS Abuse team. Contact information should not be limited to a single individual, as there may be situations where that individual is unavailable. Email contact details should direct to a distribution list or alias that forwards to multiple individuals within the organization.

If an AWS account exhibits prohibited or suspicious behavior, AWS will attempt to reach the account owner via email and phone using the listed contact details. If these attempts fail and immediate mitigation is required, proactive measures may be implemented, including traffic throttling between the affected account and AWS API endpoints or the broader Internet, leading to service degradation.

To ensure timely communication, it is recommended that AWS account contact details direct to resources with multiple recipients, such as email aliases, PABX hunt groups, or other call forwarding mechanisms.

Fix - Buildtime

AWS Console​

This activity can only be performed using the AWS Console, and by a user with permission to read and write Billing information (aws-portal:*Billing).

Procedure:

  1. Log in to the AWS Management Console at https://console.aws.amazon.com/.
  2. Open the Amazon Billing and Cost Management console.
  3. On the navigation bar select your account name, then select My Account.
  4. Navigate to the Account Settings page, next to Account Settings, click Edit.
  5. Next to the field that you need to update, click Edit.
  6. Enter your changes, then click Save changes.
  7. Repeat Steps 5 and 6 until all changes are complete. Click Done.

📘 Updating Contact Information

To edit your contact information, navigate to Contact Information, click Edit.
For the contact information fields that you want to change, enter your updated contact information. When complete, click Update.

ReLambda